Shipping policy

Shipping Zones: ShelBella Skincare is pleased to offer shipping services across India. We deliver to all states and territories within the country, ensuring that our customers can access our premium skincare products with ease.

Shipping Timeframes: We understand the excitement of receiving your skincare products promptly. Our team works diligently to process and dispatch orders within 1 to 2 business days after the payment is confirmed. Once your order is shipped, the estimated delivery time may vary based on your location and the shipping method chosen during checkout. On average, customers can expect to receive their orders within 3 to 7 business days from the date of dispatch.

Shipping Costs: At ShelBella, we strive to provide affordable and transparent shipping rates. Our shipping charges are calculated based on the weight and dimensions of your order, as well as the shipping destination. During the checkout process, you will have the opportunity to view the shipping costs before finalizing your purchase.

Order Tracking: We value the trust our customers place in us, and we aim to keep you informed every step of the way. Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and location of your package until it reaches your doorstep.

Free Shipping: We love to spoil our customers! ShelBella Skincare offers free standard shipping for orders above a certain value. Please refer to our website or promotional materials for the current free shipping threshold.

Order Modifications and Cancellations: If you need to make changes to your order or cancel it after placing it, kindly reach out to our customer support team as soon as possible. While we do our best to accommodate such requests, please note that order modifications or cancellations may not be possible once the order is processed for shipping.

Delivery Address: To ensure a smooth delivery process, please provide accurate and complete delivery information during checkout. In the event of any errors or omissions in the address, ShelBella Skincare will not be held responsible for delayed or failed deliveries.

Shipping Partners: We collaborate with reliable and renowned shipping partners to ensure that your orders are delivered safely and efficiently. Rest assured that your skincare products will be handled with care throughout the delivery process.

Customs and Duties: All prices displayed on our website are inclusive of applicable taxes. For customers in India, there will be no additional customs duties or import charges upon delivery.

For any further inquiries or assistance regarding our shipping policy, please don't hesitate to contact our friendly customer support team. We are dedicated to providing you with a delightful shopping experience and helping you achieve your skincare goals with ShelBella's premium products. Happy shopping and glowing skin to you!